Executive Summary

Executive Summary of Safe Harbor of Grand Traverse

Safe Harbor of Grand Traverse is a Non-Profit Corporation formed in the State of Michigan. It is comprised of approximately 2,100 volunteers that are organized through a collection of 22 Churches located in the Grand Traverse region. We are an all volunteer corporation with a three tier management structure; Executive Board, Steering Committee and contracted Goodwill Supervisors. Each tier has its own leadership structure. This structure has been in place since 2008, with the exception of the Executive Board, which was added in 2014.

The Executive Board is comprised of 9 members and includes a Chair, Vice-Chair, Treasurer, Secretary, Fundraising Chair and 4 at-large members. The Executive Board is responsible for the operation of the building, management of the corporation and community partnerships, and the finances of the organization. Each executive may assemble a committee to assist them in their work. The committee members generally come from the Steering Committee. The executive board is nominated and elected by the steering committee and may include church representatives or community members at-large.

The steering committee is comprised of a representative from each participating church, and is responsible for the operation of the emergency shelter. Each participating church has a representative on the steering committee. Each church also has an alternate representative. The steering committee has a leadership board comprising of a Chairperson (also the Vice-Chair of the executive board), Nominating/Elections, Scheduling Manager, Supplies Manager, Secretary, Health and Safety Leader, and Training/Policy Leader.

The third tier of management is our professional staff. Safe Harbor contracts with Goodwill Industries of NW Michigan to provide a trained shelter management team. The Goodwill Supervisor has several roles during a shift (generally 5:30p – 11p): A) To control the “check in” process (including background checks and bag searches); B) To make decisions on guest behavior issues and policing of policies; C) To work in an Outreach role to help guests access services available to them (including housing and support opportunities); D) Maintain the security of the medical lock box; and E) Coordinate hourly smoke breaks.

Our “Fall/ Winter Season” is determined by the weather, but generally, we operate between November and April. The emergency shelter operates in a decentralized structure, with a host church leading on a weekly basis. Each hosting church has a coordinator and a volunteer leadership team. For example: Christmas / New Years weeks are hosted by Presbyterian Church of Traverse City. This church has a coordinator and its own roster of volunteers. Occasionally, the lead church many receive help from a supporting church. In these cases, the lead church’s coordinator is still in charge of the weekly operation. A software program, “Volunteer Spot,” is used to allow volunteers to sign up and exchange shifts 24/7. Each volunteer must complete a volunteer form that allows Goodwill’s team to perform background checks. Generally, volunteers come directly through the churches, though we accept members from the community-at-large.

Each day of operation, the shelter is broken into 5 shifts: Breakfast (usually 4 people), Evening Host (3 people), Supper (4 people), and Overnight (2 women and 2 men). There are a total of 105 individual roles in a typical week. Often, volunteers will serve in several shifts in their hosting week. The staffing may be adjusted based on the number of guests. The numbers listed above are the minimum (see our staffing grid as part of the Operations Plan). Additional volunteers may be added from the community-wide “call in” list at the discrepancy of the Goodwill Supervisor.

Training of volunteers is conducted at the facility on an on-going basis by the Goodwill team. Each church coordinator is responsible for their volunteers to complete the 3-hour training program. As policies are adjusted annually, every volunteer is required to update their training.

2016 – 2017 Executive Board Members

Peter Starkel – Chairperson
Mike McDonald – Vice Chairperson, Steering Committee Chair
Christie Minvervini – Chairperson, Fundraising
Wayne Sterenberg – Treasurer
Mike Hornby – Secretary
George Thompson – Attorney
Gary Clous – At-Large
David Rapson – At-Large
MaryEllen Sanock – At Large

2016 – 2017 Steering Committee Members

Mike McDonald – Steering Committee Chairperson
Goodwill Street Outreach – Ryan Hannon
Kensington Church – Jammie Hall
Bethlehem Lutheran – Jim Hutchison
Central United Methodist – Kathy Dally
Church of Christ – Greg Neinhouse
Church of the Living God – Doug Baumgardner
Faith Reformed – Tony Nelson
Grace Episcopal – Tony Nelson
Faith Reformed – Randy Burgess
First Congregational – Gary Clous
St. Patrick – Gary Clous
Nazarene – Harry Hubbell
New Hope – Rich Duell
Northern Lakes Community – Jeff Burton
Presbyterian of Traverse City – Peter Starkel
Redeemer Lutheran – Ralph Hintsala
St. Francis – Dave Rapson
St. Joseph’s Parish – Pat Nugent
Street Advocate – Christie Minervini
Traverse Bay United Methodist – Jeff Lewis
Unitarian Universalist – Mike McDonald
West Bay Covenant – Jim Vanderley
West Side Community – Tori Larke
Christ of Church – Jeff Goodwin
Peninsula Bible Church – Jeff Goodwin